TransLink WiFi Feedback
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1) How easy or difficult is it to connect to the TransLink WiFi Network?
Very easy
Somewhat easy
Neutral
Somewhat difficult
Very difficult
Not applicable/Have not used
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2) When using TransLink WiFi, how easy or difficult is it to redirect to the website of your choosing?
Very easy
Somewhat easy
Neutral
Somewhat difficult
Very unlikely
Not applicable/Have not used
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3) When using TransLink WiFi, how easy or difficult is it to open your favourite apps?
Very easy
Easy
Neutral
Difficult
Very difficult
Not applicable/Have not used
5) What do you like about TransLink WiFi?
6) How can we improve TransLink WiFi?
7) When using TransLink WiFi, what apps or websites are you using most frequently when you connect?
Select as many as apply
Google
Maps
TransLink Website
Instagram
Facebook
Twitter
Streaming sites
Other
None of the above
8) Have you experienced any of the following issues while using TransLink WiFi?
Select as many as apply
Connection loss
Video buffering
Connection but no internet
Slow speeds
Other
None of the above
9) What do you use TransLink WiFi for?
Plan my trip
Message a friend/family
Social media (personal)
Work/emails
Other
None of the above
10) How often do you travel on public transit?
Daily
Weekly
Once a month
Few times a year
Once a year or less
11) What trip purposes do you typically make on public transit?
Select as many as apply
Traveling to/from school
Traveling to/from work
Shopping
Recreation/Social/Entertainment
Personal business (e.g. bank, doctor etc.)
Tourism
Other
12) What is your age range?
18 to 24
25 to 34
35 to 44
45 to 54
55 to 64
65 and older
Prefer not to say